FAQ

Answers to the most common questions about purchasing, delivery and using our products. Can’t find what you’re looking for? Get in touch on the Contact page.

How do I receive the product after purchase?

Delivery is automatic and digital: right after payment you receive an email with the download link.

Is the site available in other languages?

Yes, the site and products are available in Italian, Spanish and English.

Can I request a refund?

As these are digital products, returns are not accepted once the file has been received. If the file is damaged, missing or has genuine errors, contact us: we will fix or replace it free of charge.

What happens if I find an error in the product I bought?

If you report a genuine error in the file, we will fix it for free and send you the updated version.

Can I use the product on multiple devices?

Yes, you can use it on multiple devices you own for personal or business use. Resale or distribution to third parties is not permitted.

Are the products compatible with Excel and Google Sheets?

It depends on the product: specific compatibility (Excel versions, possible Google Sheets support) is listed on each product page.

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